Synergy Solutions International Limited is a London based Consultancy firm providing IT expertise and services as part of Software as a Service (SaaS) working model. We aim to provide affordable and efficient software expertise to individuals, start-ups, small businesses and bigger firms. As part of serving clients with dependable and up to date technical expertise in the ever changing and dynamic software world, Synergy Solutions International is now growing their team.

We are seeking a detail-oriented and analytical Business Analyst to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between IT and the business by translating business needs into technical requirements. This position requires a strong understanding of business analysis, project management, and data analysis skills to drive effective decision-making and improve operational efficiency. ‬

Business Analyst II

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Responsibilities

  • Writing User Stories: Gather, analyse, and document business requirements, translating them into clear and detailed user stories with acceptance criteria.
  • Facilitating Workshops: Lead and facilitate workshops with stakeholders to define project scope and objectives and gather feedback.
  • Backlog Refinement: Collaborate with Product Owners and development teams to refine the product backlog, ensuring priorities align with business objectives.
  • Business Process Documentation: Document and map out business processes, workflows, and system configurations to support product development.
  • Stakeholder Engagement: Act as the primary point of contact for stakeholders, ensuring clear communication and alignment between business needs and technical solutions.
  • UAT Coordination: Lead User Acceptance Testing (UAT) to ensure the product meets business requirements and is ready for deployment.
  • Collaboration: Work closely with cross-functional teams, including developers and QA, to ensure efficient project delivery.

Requirements

  • Proven experience in a Business Analyst role, with a focus on gathering and documenting business requirements.
  • Expertise in creating detailed user stories, acceptance criteria, and test scenarios.
  • Experience in backlog refinement, project scope definition, and managing cross-functional teams.
  • Familiarity with Agile methodologies (Scrum, SAFe) and tools like Jira, Azure, Confluence, and Trello.
  • A degree in IT, Computer Science, or a related field is preferred, or a solid technical background with an understanding of IT systems.
  • Experience facilitating workshops and stakeholder meetings to drive continuous improvement.
  • Experience leading UAT and ensuring compliance with industry standards.

Skills

  • Analytical Thinking: Ability to break down complex business problems and translate them into actionable development tasks.
  • Effective Communication: Strong verbal and written communication skills for engaging with stakeholders and explaining technical requirements clearly.
  • Problem-Solving: Ability to identify issues and propose effective solutions in a dynamic work environment.
  • Adaptability: Comfortable working in fast-paced, ever-changing environments with competing priorities.
  • Collaboration: A team player who can build strong relationships with stakeholders, developers, and other cross-functional team members.
  • Attention to Detail: Thorough in documenting requirements and ensuring no critical details are missed.
  • Technical Understanding: Solid comprehension of IT systems, software development, and databases to bridge the gap between technical teams and business needs.
  • Time Management: Strong ability to manage time and deadlines effectively, especially when working on multiple projects simultaneously.

Job Details

  • Job Types: Full-time, Permanent
  • Salary: £55,000.00-£70,000.00 per year
  • Additional pay:
    Performance bonus
    Yearly bonus
  • Benefits:
    Company pension
    Sick pay
    UK visa sponsorship
    Work from home
  • Schedule:
    Flexitime
    Monday to Friday
  • Experience:
    Jira: 2 years (required)
    Business analysis: 2 years (required)
    Agile: 2 years (required)
  • Work Location: Hybrid remote in London

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